Frequently Asked Questions
Service Providers FAQs
What is We Book It Jamaica?
We Book It Jamaica is a comprehensive travel hub offering detailed information on activities, accommodations, vehicle rentals, food spots, and more, to help you plan your perfect trip to Jamaica.
Where are you operating from?
We are an online-based local and travel entity that operates in Kingston, Jamaica. We serve our customers online, and as such, we ensure that our
What types of services or products can I list on We Book It Jamaica?
We welcome all types of businesses related to tourism in Jamaica, including accommodations, transportation, food & beverage, activities, entertainment, wellness spa, retail and shopping, events and attractions, travelling services, guided tours, education & informational services, and more.
Membership FAQs
What is We Book It Jamaica?
We Book It Jamaica is a comprehensive travel hub offering detailed information on activities, accommodations, vehicle rentals, food spots, and more, to help you plan your perfect trip to Jamaica.
Where are you operating from?
We are an online-based local and travel entity that operates in Kingston, Jamaica. We serve our customers online, and as such, we ensure that our processes and response times are optimized, thus providing you with the best experience.
How do I sign up for a membership?
You can sign up for a membership by visiting our website and selecting the membership plan that suits your travel needs. Follow the on-screen instructions to complete your registration.
Membership and Access
What do I get with a membership?
Membership provides access to our extensive database of travel information, including exclusive deals, detailed listings, maps, and personalized recommendations for activities, accommodations, and more.
Can I access the information without a membership?
Some basic information is available without a membership, but full access to our comprehensive database and exclusive deals requires a membership.
What are the different membership plans?
We offer various membership plans based on the duration of your trip: 1 week, 3 days, 1 week, 2 weeks, 1 month. Each plan provides full access to our travel resources for the specified period.
Booking and Reservations
How do I book activities or accommodations?
While We Book It Jamaica provides detailed information and recommendations, actual bookings and reservations are made directly through the listed service providers' platforms. However, we do offer an added travel agent service to the membership plans. You can select that service when you are activating your membership.
Are there any discounts available for members?
Yes, members have access to exclusive deals and discounts on activities, accommodations, and more. These are regularly updated in our "Hot Deals" section.
Safety and Security
How is my personal information protected?
We take your privacy and security seriously. Your personal information is protected by robust security measures, and we do not share your data with third parties without your consent.
What should I do if I encounter a suspicious listing or scam?
If you encounter any suspicious listings or potential scams, please report them to us immediately using our contact form, WhatsApp, Phone Call, email, etc. We will investigate and take appropriate action.
Payment and Billing
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods. Details can be found during the checkout process when you sign up for a membership. Please remember to not share banking passwords or any other financial information outside of We Book It Jamaica platforms. If you need help with activating your membership because you are unsure, please reach out to us before doing so.
Can I get a refund if I cancel my membership early?
Our refund policy varies depending on the membership plan. Please refer to our terms and conditions for detailed information on refunds and cancellations.
Customer Support
How can I contact customer support?
You can contact our customer support team via our website's contact form, email, WhatsApp, or phone. Our team is available to assist you with any questions or issues.
Do you offer support for planning customized trips?
Yes, we offer personalized travel advice and recommendations to help you plan a customized trip to Jamaica. Contact our support team for more details.